SHIPPING & RETURNS

de’bee signature balms shipping information

Orders within Australia 

We want you to start enjoying our beautiful balms as quickly as possible so we guarantee all orders will be sent out by the following business day. We use Australia Post standard delivery for shipping, but we are able to send Australia Post express delivery at an additional cost if you wish.

Standard delivery charges are:

de'bee signature balm pots	$10.60
de'bee signature balm tubes only	$5.50
Shipping on orders over $50.00 is FREE

 

International Orders

At this time de’bee signature balms does not ship to North America. We are pleased to ship to other destinations, using Australia Post air mail services. Postage costs are calculated according to weight and destination at the checkout, so you will have the shipping cost information before completing your order.

Shipping on international orders over $150.00 is FREE

Please email us if you have any questions.

 

de' bee returns policy

We stand by the quality of our products and we are committed to customer satisfaction. If a product does not meet the quality standards you expect from de'bee signature balms, please contact us within seven days of receiving the product and we will gladly replace the product or refund your money.

For products purchased online, please email us with your postal address so we can send you a pre-paid postage label for returning the product to us at the address below for replacement or a refund. Online purchase refunds will be issued directly to the credit card used for the purchase.

For a product purchased from a retail store, you can either return it to the store or email us for a pre-paid postage label. Please include a receipt if possible and payment details if requesting a refund.

Our return address is:

Hive of Activity PTY LTD
618 Laurie Street
Golden Point VIC AUSTRALIA 3350

If you have any questions, feel free to contact us